Thank you for choosing our personal training services. This refund policy outlines the terms and conditions regarding refunds for our services. Please read this policy carefully before making a purchase, as it explains our refund policy in detail.
No Refunds:
- We regret to inform you that we do not offer refunds for any of our services, including personal training sessions, membership fees, or any other products or services offered on our website.
Commitment to Customer Satisfaction:
2. While we do not offer refunds, we are committed to providing the highest level of customer satisfaction. We strive to ensure that our services meet your expectations and deliver value. Our certified trainers are dedicated to helping you achieve your fitness goals and provide personalized attention and guidance throughout your training journey.
Contacting Customer Support:
3. If you have any concerns or questions about our services, we encourage you to reach out to our customer support team. We are here to assist you and address any issues or inquiries you may have.
Modifications and Cancellations:
4. If you need to modify or cancel a scheduled personal training session, please contact us at least 24 hours in advance. We understand that unforeseen circumstances may arise, and we will do our best to accommodate your request, subject to the availability of our trainers.
Exchanges:
5. In the event of an exchange for a different service or package, please contact our customer support team to discuss available options. Exchanges are subject to approval and may incur additional fees or charges, which will be determined on a case-by-case basis.
Technical Issues:
6. If you experience technical difficulties while accessing our website or any of our digital products, please contact our customer support team. We will make every effort to resolve the issue promptly and ensure that you can access the services you have purchased.
Legal Obligations:
7. This refund policy is in accordance with applicable laws and regulations governing consumer rights. Nothing in this policy shall affect your statutory rights as a consumer.
Please note that by purchasing our services, you acknowledge and agree to abide by the terms and conditions outlined in this refund policy.
We value your understanding and support. If you have any questions or require further clarification, please do not hesitate to contact our customer support team.
Thank you for choosing our personal training services!
Mabrouk Health & Fitness
MabroukFitness.com